Shipping Policy

We’re excited to get your order to you! Please review our shipping policy before placing your order.

Order Processing

All orders are processed and shipped within 2–4 business days after your order is placed.

Please note that processing time does not include the shipping time once your package has been handed over to the shipping carrier.

During sales, launches, holidays, or periods of high order volume, processing times may take longer than 3–5 business days. We appreciate your patience and understanding during these times.

Shipping & Delivery

Once your order has been shipped, you will receive tracking information when available.

Delivery times depend on the shipping carrier, destination, and other circumstances outside of our control. We are not responsible for carrier delays or delivery times once your package has been shipped.

We are also not responsible for packages that are:

• Lost or delayed by the shipping carrier

• Marked as delivered but cannot be located

• Stolen after delivery

• Returned due to an incorrect or incomplete shipping address provided by the customer

If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.

In-Store Pickup

If you select In-Store Pickup at checkout, please allow 1–2 business days for your order to be processed and prepared.

You will receive a notification once your order is ready for pickup. Please do not come to pick up your order until you have received your pickup notification.

In-store pickup orders must be picked up during our regular business hours.

Incorrect Shipping Information

Please double-check your shipping information before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Shipping Fees

Shipping costs are calculated and displayed at checkout based on the shipping method selected and the destination of the order.

Any applicable shipping fees are the responsibility of the customer unless otherwise stated.

Questions About Your Order

If you have questions regarding your order or shipping status, please contact us with your order number so we can assist you as quickly as possible.

By placing an order, you acknowledge and agree to the terms of this Shipping Policy.